Phone overheating

At CarCutter we take customer feedback about overheating devices and draining batteries seriously. That’s why we conducted several tests comparing native camera, competitors' solution and CarCutter app to see if it could generate abnormal phone heating. 

We concluded that our solution doesn't cause more phone heat than using the native camera or another solution under the same conditions. However, it is possible that your phone overheat after a long session of using the CarCutter application. The same would apply if you were using your camera intensively for the same amount of time. 

How to prevent overheating? 

To prevent any overheat of your phone while using our solution, make sure you are using it in the best conditions: 

• make sure your phone system is updated to its latest version, 
• update CarCutter application to its latest version,
• remove your phone case,
• close any unnecessary application running in the background of your phone,
• turn off the Bluetooth,
• whenever possible, limit your phone's exposure to direct sun.

By following those good practices, you will make sure to prevent any overheating problem. 

Complementary actions if you feel your phone is overheating. 

In the case where you feel that your phone is overheating, here are complementary actions you can take to reduce the heat: 

• reduce screen brightness, 
• turn on airplane mode, 
• switch to power saving mode,

Try to use these actions as a last resort, as they may affect your experience with the CarCutter app.